Boldfizz Terms of Service
Last updated: October 24, 2026
These Terms of Service ("Terms") are an agreement between you and Boldfizz ("Boldfizz", "we", "us" or "our"). They govern your access to and use of the Boldfizz website and web application at boldfizz.com, and any related services, features, content, emails and software we provide (together, the "Service").
By creating an account or a guest account, clicking "I agree" (or a similar button), uploading or recording any content, or otherwise accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy, which is part of these Terms. If you do not agree, do not use the Service.
1. The Service is in Beta
1.1. The Service is a beta product. It is offered on a pre-release, experimental and evaluation basis. It is still under active development, may be incomplete, and may contain bugs, errors, inaccuracies, interruptions, security weaknesses and other defects.
1.2. Features change. We may add, change, limit, suspend or remove any feature, foundation, review, exercise, integration or part of the Service at any time, with or without notice, and without liability to you. Features available during the beta may later be withdrawn, changed, or offered only as part of a paid plan.
1.3. Data may be lost. During the beta we may reset, migrate, restructure or delete accounts, recordings, reviews, practice history and other data, including as part of changes to the Service. We do not promise that anything you store in the Service will be kept, and you are responsible for keeping your own copies of anything you want to keep.
1.4. Availability is not guaranteed. We do not offer any service level, uptime commitment or support commitment during the beta. We may limit the number of users, the number or length of recordings, or how often you may use any feature, and may close sign-ups at any time.
1.5. Feedback. Part of the purpose of the beta is to learn from how the Service is used. We may ask for your opinions, and we may observe how you use the Service (as described in the Privacy Policy) to improve it.
1.6. Confidentiality of the beta. Unless we have made a feature public, you agree not to publish benchmarks, reviews or screenshots of unreleased features that we have asked you to keep confidential.
2. What Boldfizz Does, and What It Does Not
2.1. Boldfizz reviews videos of you talking to camera. You upload a video of yourself speaking, and the Service produces automated feedback on aspects of your delivery (for example rate of speech, volume, pitch and melody, tonality, pauses, filler words, gestures and eye contact), showing the moments where a viewer might drift, along with suggested passages and exercises to practise.
2.2. Feedback is automated and may be wrong. Feedback is generated by software, including machine-learning and artificial-intelligence models operated by us and by third parties. It may be inaccurate, incomplete, inconsistent between attempts, or unsuitable for you. The accuracy of the feedback has not been independently validated. It is offered for general educational and self-improvement purposes only.
2.3. Not professional advice. The Service is not medical, speech-language therapy, psychological, vocal-health, legal, employment or other professional advice, and it does not diagnose any condition, emotion, personality trait or level of confidence. If you have concerns about your voice, hearing, speech or health, consult a qualified professional.
2.4. Your decisions are yours. You are solely responsible for how you use any feedback, and for any decision you make or action you take based on it, including in job interviews, presentations, performances, content creation or any other setting.
2.5. No promised results. Any research, studies, statistics, examples or descriptions of outcomes that we mention, on our websites, in emails or in the Service, are general information only. They are not about the Service or about you, and are not a promise or prediction of what you will achieve. Many things outside our control affect how you or your content are received. We do not promise any particular result from using the Service, such as views, followers, engagement, reach, income or success in any setting.
3. Eligibility and Accounts
3.1. You must be at least 16 years old (or the age of digital consent where you live, if higher) to use the Service. If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. The Service is not directed at children.
3.2. You must give accurate information when you create an account, and keep it up to date.
3.3. You may sign up with an email address and password or, where it is offered, through a third-party sign-in provider such as Google. If you use a third-party provider, its own terms also apply to that sign-in. You may also try the Service without an account, as a guest: these Terms apply to a guest in the same way, and a guest account is deleted as the Privacy Policy describes.
3.4. You are responsible for keeping your login details confidential and for everything that happens under your account. Tell us immediately at [email protected] if you suspect unauthorised use.
3.5. One person, one account. You may not share your account, sell or transfer it, or create accounts by automated means.
4. Your Content
4.1. What counts as your content. "Your Content" means anything you submit to the Service: audio and video recordings, scripts, text, transcripts, and any other material you upload, record or enter.
4.2. You keep ownership. You retain any ownership rights you have in Your Content.
4.3. The licence you give us. You grant us, and the service providers we use to run the Service, a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, copy, transmit, process, transcribe, analyse, convert, reformat, create derivative works from (such as transcripts, measurements, reviews, short clips and synthesised examples), display and otherwise use Your Content for the purposes of:
- (a) providing, operating and maintaining the Service for you;
- (b) generating feedback, reviews, lessons, demonstrations and other features of the Service;
- (c) securing the Service, preventing abuse, and complying with law; and
- (d) developing, testing, evaluating and improving the Service, including our feedback methods.
This licence lasts for as long as Your Content is held by us or our service providers, and ends when it has been deleted from our systems in line with the Privacy Policy, except for copies that we must keep by law, copies in backups that are deleted on their normal cycle, and aggregated or de-identified information that no longer identifies you.
4.4. Synthesised examples in your voice. Where the Service offers it, a feature may produce a short audio example of a passage spoken the way a note suggests, generated in a voice resembling your own from a sample of your recording. This feature is only available after you separately agree to it in the Service, the first time you ask to hear an example; we record when you agreed. Once you have, you agree that we and our providers may use a sample of your recording for this purpose whenever you use that feature. These examples are for your private practice inside the Service only. You agree not to use, download or distribute them to impersonate yourself or anyone else, or to mislead anyone.
4.5. Your promises about your content. You represent and warrant that:
- (a) the voice and likeness in Your Content are your own, or you have the express permission of every person who can be seen or heard in it to submit it to the Service and to have it processed as described in these Terms and the Privacy Policy;
- (b) you have all rights needed to submit Your Content and to grant the licence above, including for any script, speech or text you read aloud;
- (c) Your Content does not infringe anyone's intellectual property, privacy, publicity or other rights, and does not break any law or contract; and
- (d) Your Content does not contain special categories of personal data about you or anyone else (such as information about health, religion, political opinions or sexual life) beyond what you are willing to have processed by the Service as described in the Privacy Policy.
4.6. We may remove content. We are not obliged to monitor Your Content, but we may review, refuse, restrict or delete any content at any time, for any reason, including if we believe it breaches these Terms.
5. Acceptable Use
You agree not to, and not to help or allow anyone else to:
- (a) upload anyone else's voice or image without their permission, or record anyone without their knowledge;
- (b) use the Service, or anything it produces, to impersonate any person, to create deceptive audio or video, or to defraud or mislead anyone;
- (c) upload anything unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, sexually explicit, or that exploits or harms minors;
- (d) upload malware, or files designed to damage, overload or exploit the Service or the systems that process uploads;
- (e) probe, scan, test or circumvent any security, rate limit, sign-up check or access control, except as part of a responsible disclosure agreed with us in writing;
- (f) copy, scrape, crawl or harvest the Service or its content by automated means;
- (g) reverse engineer, decompile or attempt to extract the source code, models, prompts or methods of the Service, except where the law expressly forbids this restriction;
- (h) use the Service or its output to build, train or benchmark a competing product or a machine-learning model;
- (i) resell, sublicense, rent or commercially exploit the Service without our written consent;
- (j) interfere with other users' use of the Service, or with its servers and networks; or
- (k) use the Service in breach of any applicable law or regulation.
6. Our Intellectual Property
6.1. The Service, including its software, design, text, graphics, logos, the Boldfizz name and mark, feedback methods, lessons and all other material we provide (excluding Your Content), is owned by us or our licensors and is protected by intellectual property laws.
6.2. Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable licence to use the Service during the beta for your own self-improvement, including to improve the videos you make and publish yourself. All rights not expressly granted are reserved.
6.3. The reviews and feedback the Service produces for you are provided for your own use. You may share your own reviews (for example, with an editor, a coach or your audience), but may not present them as our endorsement or certification, or sell them.
7. Feedback and Suggestions
If you send us ideas, suggestions, bug reports, survey answers or other feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use, modify and exploit it for any purpose, without any obligation or payment to you. We are not obliged to use any Feedback.
8. Communications
8.1. You agree that we may send you service emails, such as confirming your email address, resetting your password, security notices, notices about changes to these Terms or the Privacy Policy, and important information about the beta. These are part of the Service and you cannot opt out of them while you have an account.
8.2. We may also contact you to ask for feedback about the beta. Where the law requires your consent to send you marketing, we will ask for it separately, and you can withdraw it at any time.
9. Fees
9.1. The Service is currently offered free of charge during the beta. Reviews use tokens, which we give you for free; they have no money value and cannot be bought, sold or exchanged.
9.2. We may introduce fees, paid plans, usage limits or credits in the future. We will tell you before any fee applies to you, and you will not be charged unless you agree to it separately.
10. Third-Party Services
The Service relies on third-party service providers, which are listed in the Privacy Policy, and may contain links to third-party websites. We are not responsible for third-party websites or services that you choose to use, and your use of them is governed by their own terms. Outages or changes at our providers may affect the Service.
11. Suspension and Termination
11.1. You may stop using the Service at any time and may ask us to delete your account by writing to [email protected].
11.2. We may suspend, limit or terminate your access to all or part of the Service, or delete your account and Your Content, at any time and for any reason, including if you breach these Terms, if we are required to by law, if your use creates risk or possible legal exposure for us, or if we end the beta or discontinue the Service. Where reasonable, we will try to give you notice.
11.3. When your account ends, your right to use the Service ends immediately. Sections 4.3 (to the extent described there), 4.5, 6, 7, 12, 13, 14, 15 and 16, and any other provisions that by their nature should survive, survive termination.
12. Disclaimer of Warranties
12.1. THE SERVICE IS A BETA AND IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS. To the fullest extent permitted by law, we disclaim all warranties, conditions and representations of any kind, whether express, implied or statutory, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranties arising from a course of dealing or usage of trade.
12.2. Without limiting the above, we do not warrant that the Service will be uninterrupted, timely, secure or error-free; that defects will be corrected; that any feedback, review, score, transcript, measurement or suggestion will be accurate, reliable, complete or useful; that the Service will improve your speaking or your content, or lead to any particular result; or that any data will be preserved.
12.3. Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply only to the extent the law allows, and nothing in these Terms affects any statutory rights you have as a consumer that cannot be waived or limited by contract.
13. Limitation of Liability
13.1. To the fullest extent permitted by law, in no event will we, our affiliates, or our or their directors, officers, employees, contractors, agents, suppliers or licensors be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, opportunity, goodwill, reputation or data, or for the cost of substitute services, arising out of or relating to these Terms or the Service, however caused and under any theory of liability, even if we have been advised of the possibility of such damages.
13.2. To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim, and (b) fifty euros (EUR 50).
13.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for gross negligence or wilful misconduct where the law does not allow it to be limited.
14. Indemnity
To the extent permitted by law, you agree to defend, indemnify and hold harmless us and our affiliates, and our and their directors, officers, employees, contractors and agents, from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) Your Content; (b) your use or misuse of the Service; (c) your breach of these Terms; or (d) your violation of any law or of the rights of any third party, including anyone whose voice or image appears in Your Content.
15. Changes to These Terms
15.1. Because the Service is in beta, we expect to update these Terms from time to time. We may change them at any time by posting the updated version in the Service and updating the "Last updated" date above.
15.2. If a change is material, we will give you reasonable notice, for example by email or a notice in the Service, before it takes effect. If you do not agree to the change, you must stop using the Service and may ask us to delete your account. By continuing to use the Service after a change takes effect, you accept the updated Terms.
16. General
16.1. Governing law. These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by the law that applies to them. If you are a consumer, you keep the protection of the mandatory laws of the country where you live.
16.2. Disputes. Before starting any proceedings, you agree to first contact us at [email protected] and try to resolve the dispute informally for at least thirty (30) days.
16.3. Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and replace any earlier agreements about it.
16.4. Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign or transfer them, in whole or in part, including in connection with a merger, acquisition, reorganisation or sale of assets, or by operation of law.
16.5. Severability. If any provision of these Terms is found invalid or unenforceable, it will be limited or removed to the minimum extent necessary, and the rest of the Terms remain in full force.
16.6. No waiver. Our failure to enforce any right or provision is not a waiver of it.
16.7. Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including outages of our service providers, internet or power failures, labour disputes, natural disasters, pandemics, war, terrorism, or acts of government.
16.8. No third-party beneficiaries. These Terms do not give any rights to anyone other than you and us.
16.9. Language. These Terms are written in English. Any translation is for convenience only, and the English version prevails to the extent the law allows.
16.10. Electronic agreement. You agree that these Terms may be accepted electronically and that your electronic acceptance has the same effect as a handwritten signature.
17. Contact
Boldfizz, boldfizz.com
Email: [email protected]